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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

BT charge for quitting?



 
 
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  #1  
Old May 13th 09, 12:50 PM posted to uk.telecom.broadband
John Dean
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Posts: 2
Default BT charge for quitting?

Just got an Email from BT Broadband about and increase to £25 for their
"Broadband Cease Charge". It links to:

http://www.productsandservices.bt.co...RL_ceasecharge

http://tinyurl.com/qby8p9

Which says:

"The charge applies to a minority of customers who stop their broadband
service altogether or do not use the standard MAC transfer process, or
another recognised transfer process, when it applies."

They're very coy about the exact details, but are they saying that they will
charge anyone who decides to quit using broadband altogether?
--
John Dean
Oxford


  #2  
Old May 13th 09, 01:44 PM posted to uk.telecom.broadband
Peter Crosland
external usenet poster
 
Posts: 1,463
Default BT charge for quitting?

Just got an Email from BT Broadband about and increase to £25 for their
"Broadband Cease Charge". It links to:

http://www.productsandservices.bt.co...RL_ceasecharge

http://tinyurl.com/qby8p9

Which says:

"The charge applies to a minority of customers who stop their broadband
service altogether or do not use the standard MAC transfer process, or
another recognised transfer process, when it applies."

They're very coy about the exact details, but are they saying that they
will charge anyone who decides to quit using broadband altogether?



Yes!

Peter Crosland


  #3  
Old May 13th 09, 07:06 PM posted to uk.telecom.broadband
kráftéé
external usenet poster
 
Posts: 1,765
Default BT charge for quitting?

John Dean wrote:
Just got an Email from BT Broadband about and increase to £25 for
their "Broadband Cease Charge". It links to:

http://www.productsandservices.bt.co...RL_ceasecharge

http://tinyurl.com/qby8p9

Which says:

"The charge applies to a minority of customers who stop their
broadband service altogether or do not use the standard MAC
transfer
process, or another recognised transfer process, when it applies."

They're very coy about the exact details, but are they saying that
they will charge anyone who decides to quit using broadband
altogether? --


But of course they will...no honestly they do..


  #4  
Old May 13th 09, 08:16 PM posted to uk.telecom.broadband
Eeyore
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Posts: 3,222
Default BT charge for quitting?



John Dean wrote:

Just got an Email from BT Broadband about and increase to £25 for their
"Broadband Cease Charge". It links to:

http://www.productsandservices.bt.co...RL_ceasecharge

http://tinyurl.com/qby8p9

Which says:

"The charge applies to a minority of customers who stop their broadband
service altogether or do not use the standard MAC transfer process, or
another recognised transfer process, when it applies."

They're very coy about the exact details, but are they saying that they will
charge anyone who decides to quit using broadband altogether?


Using ADSL broadband, yes, that's my understanding.

Graham

 




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