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uk.telecom.voip (UK VOIP) (uk.telecom.voip) Discussion of topics relevant to packet based voice technologies including Voice over IP (VoIP), Fax over IP (FoIP), Voice over Frame Relay (VoFR), Voice over Broadband (VoB) and Voice on the Net (VoN) as well as service providers, hardware and software for use with these technologies. Advertising is not allowed. |
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![]() Checking last months phone bills and there are a couple of calls on our BT bill that should not be there. The S450IP dialplan only puts emergency and 08* numbers through BT, so I am at a loss to understand how they got routed like that. Checking older bills I find that one of those numbers, which is also on speed dial, *always* gets routed through BT even though all other numbers on that exchange get routed as expected. We are not selecting "fixed line" first nor is there a #0 on the end of the number in the directory. Confused. -- Regards Dave Saville NB Remove nospam. for good email address |
#2
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![]() Dave Saville wrote : Checking last months phone bills and there are a couple of calls on our BT bill that should not be there. The S450IP dialplan only puts emergency and 08* numbers through BT, so I am at a loss to understand how they got routed like that. Checking older bills I find that one of those numbers, which is also on speed dial, *always* gets routed through BT even though all other numbers on that exchange get routed as expected. We are not selecting "fixed line" first nor is there a #0 on the end of the number in the directory. Confused. Out of interest, if you disconnect the PSTN, what happens when you try to dial the number that *always* gets routed through BT? |
#3
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![]() Dave Saville schreef: Checking last months phone bills and there are a couple of calls on our BT bill that should not be there. The S450IP dialplan only puts emergency and 08* numbers through BT, so I am at a loss to understand how they got routed like that. Checking older bills I find that one of those numbers, which is also on speed dial, *always* gets routed through BT even though all other numbers on that exchange get routed as expected. We are not selecting "fixed line" first nor is there a #0 on the end of the number in the directory. Confused. Check your dialplan, also check if you have disabled your local call settings, which dials your country and city prefix. somewhere in the "detecting" it goes wrong. There are no hidden prefixes ? (other brand handset) -- Bedankt, Thanks, The Fug. VoIP/SIP switched by: www.mysipswitch.com A free service sponsored by www.blueface.ie |
#4
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![]() On Sat, 6 Jun 2009 15:20:49 UTC, Jono wrote: Dave Saville wrote : Checking last months phone bills and there are a couple of calls on our BT bill that should not be there. The S450IP dialplan only puts emergency and 08* numbers through BT, so I am at a loss to understand how they got routed like that. Checking older bills I find that one of those numbers, which is also on speed dial, *always* gets routed through BT even though all other numbers on that exchange get routed as expected. We are not selecting "fixed line" first nor is there a #0 on the end of the number in the directory. Confused. Out of interest, if you disconnect the PSTN, what happens when you try to dial the number that *always* gets routed through BT? Good thinking that man - will try. -- Regards Dave Saville NB Remove nospam. for good email address |
#5
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#8
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![]() Jono: Dave Saville wrote : Checking last months phone bills and there are a couple of calls on our BT bill that should not be there. The S450IP dialplan only puts emergency and 08* numbers through BT, so I am at a loss to understand how they got routed like that. Checking older bills I find that one of those numbers, which is also on speed dial, *always* gets routed through BT even though all other numbers on that exchange get routed as expected. We are not selecting "fixed line" first nor is there a #0 on the end of the number in the directory. Confused. Out of interest, if you disconnect the PSTN, what happens when you try to dial the number that *always* gets routed through BT? And how is the "Automatic Fallback to Fixed Line:" parameter set in the Telephony | Number Assignment GUI page? That number you are calling might be not a routable number through your VoIP provider, or some other error of any sort is affecting the connectivity to that specific number. It might be that the called number is another VoIP number with a misconfigured endpoint, or an endpoint not accepting any of the codecs you enabled on your handset. Hard to say without a SIP trace... -- Bodincus - The Y2K Druid ---------------------------- Law 42 on computing: Anything that could go [email protected] ^S $: Access Violation - Core dumped |
#9
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![]() On Mon, 8 Jun 2009 20:14:34 UTC, Bodincus wrote: Jono: Dave Saville wrote : Checking last months phone bills and there are a couple of calls on our BT bill that should not be there. The S450IP dialplan only puts emergency and 08* numbers through BT, so I am at a loss to understand how they got routed like that. Checking older bills I find that one of those numbers, which is also on speed dial, *always* gets routed through BT even though all other numbers on that exchange get routed as expected. We are not selecting "fixed line" first nor is there a #0 on the end of the number in the directory. Confused. Out of interest, if you disconnect the PSTN, what happens when you try to dial the number that *always* gets routed through BT? And how is the "Automatic Fallback to Fixed Line:" parameter set in the Telephony | Number Assignment GUI page? Off That number you are calling might be not a routable number through your VoIP provider, or some other error of any sort is affecting the connectivity to that specific number. So *one* number out of the whole 01689 range is not routable? I don't think so. And I fail to see how the S450 would reroute to fixed line when it has been specifically told not to. It might be that the called number is another VoIP number with a misconfigured endpoint, or an endpoint not accepting any of the codecs you enabled on your handset. No, it's our Doctors. And again, the fallback is off. Hard to say without a SIP trace... Might try that - Thanks for the idea. -- Regards Dave Saville NB Remove nospam. for good email address |
#10
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![]() Dave Saville wrote: On Mon, 8 Jun 2009 20:14:34 UTC, Bodincus wrote: And how is the "Automatic Fallback to Fixed Line:" parameter set in the Telephony | Number Assignment GUI page? Off Hmmm... Something might be forcing the phone to use the landline regardless then. That number you are calling might be not a routable number through your VoIP provider, or some other error of any sort is affecting the connectivity to that specific number. So *one* number out of the whole 01689 range is not routable? I don't think so. And I fail to see how the S450 would reroute to fixed line when it has been specifically told not to. Sorry to dismiss your idea that an area code is ONE range, it isn't. http://www.ofcom.org.uk/telecoms/ioi...ed/sabcde2.xls Check which provider has been allocated with the number range *that specific number* belongs to. It might be that the called number is another VoIP number with a misconfigured endpoint, or an endpoint not accepting any of the codecs you enabled on your handset. No, it's our Doctors. And again, the fallback is off. Is it a surgery? NHS phone systems are really duff... Science fiction hypothesis, but the Doctor's number might be set - being an emergency service - to reject calls from VoIP numbers, or numbers that don't have a connected address in the Emergency Services Address database, and instruct the Siemens through SIP messages to dial through the landline. What CLI do you present to the callee? Does the CLI you use have a record in the Emergency Services Addresses database? -- Bodincus - The Y2K Druid ~~~~~~~~~~~~~~~~~~~~~~~~ Law 42 on computing: Anything that could go [email protected]^S~ 00 $: Access Violation - Core dumped |
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Thread | Thread Starter | Forum | Replies | Last Post |
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