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| uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed. |
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#1
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| Looking to switch to basic Be broadband from Metronet ( as was), However quote 2-4 weeks to action. During that time no broadband - this is not an option for me - daily use needed. Any ideas how to get round problem. Thanks. |
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#2
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| "rdd" wrote in message o.uk... Looking to switch to basic Be broadband from Metronet ( as was), However quote 2-4 weeks to action. During that time no broadband - this is not an option for me - daily use needed. Any ideas how to get round problem. Thanks. Is this a normal MAC migration? Did you ask Be why the down-time? -- Graham. %Profound_observation% |
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#3
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| Graham. wrote: "rdd" wrote in message o.uk... Looking to switch to basic Be broadband from Metronet ( as was), However quote 2-4 weeks to action. During that time no broadband - this is not an option for me - daily use needed. Any ideas how to get round problem. Thanks. Is this a normal MAC migration? Did you ask Be why the down-time? Since posting I have phoned Be pre-sales help line. They say that the PAYG ISP I am currently using should allow me to continue using them until the day of the change over. I would have of course to pay for that changeover period use. In such a case, there would only be a few (two or so) hours disconnected. If that is the case then not so bad. But if not then I have problems, and once signed up for Be there is a cancellation fee if things don't work out. |
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#4
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| rdd wrote: | Looking to switch to basic Be broadband from Metronet ( as was), | However quote 2-4 weeks to action. During that time no broadband - | this is not an option for me - daily use needed. | | Any ideas how to get round problem. | | Thanks. Migration should only be a matter of minutes, well maybe an hour if the jumper person has a fag break half way thru. |
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#5
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| rdd wrote: there is a cancellation fee if things don't work out. BT introduced this cute little trick a while ago, so it has spread like wildfire across the industry. -- http://ale.cx/ (AIM:troffasky) ) 21:33:01 up 50 days, 4:29, 2 users, load average: 0.22, 0.25, 0.18 A few flakes working together can unleash an avalanche of destruction |
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#6
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| "Kráftéé" wrote in message ... rdd wrote: | Looking to switch to basic Be broadband from Metronet ( as was), | However quote 2-4 weeks to action. During that time no broadband - | this is not an option for me - daily use needed. | | Any ideas how to get round problem. | | Thanks. Migration should only be a matter of minutes, well maybe an hour if the jumper person has a fag break half way thru. The OP mentioned PAYG in his second message - could this be dial-up? George |
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#7
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| "George Weston" wrote in message ... "Kráftéé" wrote in message ... rdd wrote: | Looking to switch to basic Be broadband from Metronet ( as was), | However quote 2-4 weeks to action. During that time no broadband - | this is not an option for me - daily use needed. | | Any ideas how to get round problem. | | Thanks. Migration should only be a matter of minutes, well maybe an hour if the jumper person has a fag break half way thru. The OP mentioned PAYG in his second message - could this be dial-up? George ISWUM, but I doubt it somehow. Mind you, broadband ISP's that surcharge you for going over the limit could be legitimately called PAYG. -- Graham. %Profound_observation% |
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#8
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| Graham. wrote: "George Weston" wrote in message ... "Kráftéé" wrote in message ... rdd wrote: | Looking to switch to basic Be broadband from Metronet ( as was), | However quote 2-4 weeks to action. During that time no broadband - | this is not an option for me - daily use needed. | | Any ideas how to get round problem. | | Thanks. Migration should only be a matter of minutes, well maybe an hour if the jumper person has a fag break half way thru. The OP mentioned PAYG in his second message - could this be dial-up? George ISWUM, but I doubt it somehow. Mind you, broadband ISP's that surcharge you for going over the limit could be legitimately called PAYG. FYI Metronet basic package was £10.00 + vat for 0.5 gb per month therafter £1.00 per gb hence "PAYG" Currently achieve 4 mb dowload speed. Great originally as a causal user. Now heavy user and not so cost effective + throttling in evenings. Hence change to Be basic @£13.50 incl for higher speed 8mb downloads. |
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#9
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| rdd wrote: Graham. wrote: "George Weston" wrote in message ... "Kráftéé" wrote in message ... rdd wrote: | Looking to switch to basic Be broadband from Metronet ( as was), | However quote 2-4 weeks to action. During that time no broadband - | this is not an option for me - daily use needed. | | Any ideas how to get round problem. | | Thanks. Migration should only be a matter of minutes, well maybe an hour if the jumper person has a fag break half way thru. The OP mentioned PAYG in his second message - could this be dial-up? George ISWUM, but I doubt it somehow. Mind you, broadband ISP's that surcharge you for going over the limit could be legitimately called PAYG. FYI Metronet basic package was £10.00 + vat for 0.5 gb per month therafter £1.00 per gb hence "PAYG" Currently achieve 4 mb dowload speed. Great originally as a causal user. Now heavy user and not so cost effective + throttling in evenings. Hence change to Be basic @£13.50 incl for higher speed 8mb downloads. If you're only getting 4Mbps with us (we own Metronet) then it's unlikely that you'll get much faster with Be. Anyways, I thought Be's LLU offering was SMPF? If it is then there's no reason why you can't migrate to them with only a negligible amount of downtime? -- |Bob Pullen Broadband Solutions for |Support Home & Business @ |Plusnet plc. www.plus.net +--------------- twitter.com/plusnet ---------------- |
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#10
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| Plusnet Support TEam wrote: rdd wrote: Graham. wrote: "George Weston" wrote in message ... "Kráftéé" wrote in message ... rdd wrote: | Looking to switch to basic Be broadband from Metronet ( as was), | However quote 2-4 weeks to action. During that time no broadband - | this is not an option for me - daily use needed. | | Any ideas how to get round problem. | | Thanks. Migration should only be a matter of minutes, well maybe an hour if the jumper person has a fag break half way thru. The OP mentioned PAYG in his second message - could this be dial-up? George ISWUM, but I doubt it somehow. Mind you, broadband ISP's that surcharge you for going over the limit could be legitimately called PAYG. FYI Metronet basic package was £10.00 + vat for 0.5 gb per month therafter £1.00 per gb hence "PAYG" Currently achieve 4 mb dowload speed. Great originally as a causal user. Now heavy user and not so cost effective + throttling in evenings. Hence change to Be basic @£13.50 incl for higher speed 8mb downloads. If you're only getting 4Mbps with us (we own Metronet) then it's unlikely that you'll get much faster with Be. Anyways, I thought Be's LLU offering was SMPF? If it is then there's no reason why you can't migrate to them with only a negligible amount of downtime? I note your comment above with some interest my modem stats are as follows:- ADSL Line State: Showtime Downstream: 6176 Kbps Upstream: 448 Kbps Mode: ADSL2PlusAuto Transmit Power: 11.7 dB ADSL Link UP Time: 0 day 15 hour 24 min 6 sec Operational Mode: G.Dmt Item Downstream Upstream SNR Margin 15.0 dB 23 dB Line Attenuation 20.5 dB 12.0 dB CRC Errors 23 0 FEC Errors 299 1 HEC Errors 19 0 BT speedtest this evening was:- "Test1 comprises of Best Effort Test: -provides background information. Your DSL connection rate: 6176 kbps(DOWN-STREAM), 448 kbps(UP-STREAM) IP profile for your line is - 5000 kbps Actual IP throughput achieved during the test was - 3947 kbps I would sincerely hope I could expect an improvement on the above figures ? |
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