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uk.telecom.voip (UK VOIP) (uk.telecom.voip) Discussion of topics relevant to packet based voice technologies including Voice over IP (VoIP), Fax over IP (FoIP), Voice over Frame Relay (VoFR), Voice over Broadband (VoB) and Voice on the Net (VoN) as well as service providers, hardware and software for use with these technologies. Advertising is not allowed.

Sipgate problem



 
 
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  #11  
Old July 4th 09, 12:29 PM posted to uk.telecom.voip
Paul McGuinness
external usenet poster
 
Posts: 15
Default Sipgate problem

In message , Paul McGuinness
writes
Hi
Setup is Snom 300 voip phone. All fine until recently. Haven't changed
and settings on the phone or account. Problem is callers can hear me, I
can't hear them.
On the other hand I have upgraded to ADSL2+. Not sure if that coincided
with the change? Thanks for any help.
Paul.

Apologies for following up own post. I have updated the firmware on the
Snom 300 and this seems to have fixed the problem. Fingers crossed.
--
Paul McGuinness
  #12  
Old July 4th 09, 06:56 PM posted to uk.telecom.voip
Peter Andrews
external usenet poster
 
Posts: 83
Default Sipgate problem


"Paul McGuinness" wrote in message
...
In message , Paul McGuinness
writes
Hi
Setup is Snom 300 voip phone. All fine until recently. Haven't changed and
settings on the phone or account. Problem is callers can hear me, I can't
hear them.
On the other hand I have upgraded to ADSL2+. Not sure if that coincided
with the change? Thanks for any help.
Paul.

Apologies for following up own post. I have updated the firmware on the
Snom 300 and this seems to have fixed the problem. Fingers crossed.
--
Paul McGuinness


Thanks for the update because following your earlier post I looked at my
router to see if I could identify what ports I was forwarding to my VOIP
adaptor - to discover none!

.... and it's working.

Peter


  #13  
Old July 4th 09, 08:01 PM posted to uk.telecom.voip
Gordon Henderson
external usenet poster
 
Posts: 685
Default Sipgate problem

In article ,
Peter Andrews wrote:

Thanks for the update because following your earlier post I looked at my
router to see if I could identify what ports I was forwarding to my VOIP
adaptor - to discover none!

... and it's working.


That would be the normal and expected case for phone(s) behind a NAT
firewall/router. If you port-forward, then you're limiting yourself
to just one device on the inside. (Sometimes neccessary for a VoIP
PBX though)

Gordon
  #14  
Old July 6th 09, 09:39 AM posted to uk.telecom.voip
Tim
external usenet poster
 
Posts: 46
Default Sipgate problem

Paul McGuinness wrote:
Apologies for following up own post. I have updated the firmware on the
Snom 300 and this seems to have fixed the problem. Fingers crossed.



For interest, can you tell me what version you had before and which
version you are on now.


Tim
  #15  
Old July 6th 09, 10:35 AM posted to uk.telecom.voip
Paul McGuinness
external usenet poster
 
Posts: 15
Default Sipgate problem

In message , Tim
writes
Paul McGuinness wrote:
Apologies for following up own post. I have updated the firmware on the
Snom 300 and this seems to have fixed the problem. Fingers crossed.



For interest, can you tell me what version you had before and which
version you are on now.


Tim


Yes, original version was 6.3.?? and new version is 7.3.14
--
Paul McGuinness
 




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