A Broadband and ADSL forum. BroadbanterBanter

Welcome to BroadbanterBanter.

You are currently viewing as a guest which gives you limited access to view most discussions and other FREE features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today.

Go Back   Home » BroadbanterBanter forum » Newsgroup Discussions » uk.telecom.broadband (UK broadband)
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

ISP's and the unfortunate consumer (PlusNet) -

Thread Tools Display Modes
Old August 3rd 09, 11:34 AM posted to uk.telecom.broadband
external usenet poster
Posts: 302
Default ISP's and the unfortunate consumer (PlusNet) -

ISP's and the unfortunate consumer (PlusNet)


Name: Mike Shepherd

Product: PlusNet

Advantages: non with most of them

Disadvantages: A toothless regulatory body

The Plusnet support team are about as much use as tits on a boar hog.
They send you around in circles looking for problems with your
connection (downstream speed particularly) that they are obviously
aware of yet are in complete denial. When you try to tie them down to
the source of the problem they eventually reply with techno bull****
that means little or nothing to the average Jo or Jane. They seem to
forget that the customer has the contract with them, not BT or whoever
supplies them with their wholesale package and it is the
responsibility of Plusnet to resolve the issue and report back to the
customer with some credible dates when the issue will be fixed. To go
from 4-5Mbps to 500kbps and be told that it is not a Plusnet problem
but their suppliers and 'sorry, can't help you' is not acceptable but
typical of an ISP who has oversold his bandwidth yet still crows that
he is able to supply 'up to 8Mbps'. What a bloody sham that there are
no regulatory bodies , with teeth, that can give these ISP pirates
some grief.

Summary: bring back pidgeons, they're faster

Old August 3rd 09, 11:45 AM posted to uk.telecom.broadband
external usenet poster
Posts: 302
Default ISP's and the unfortunate consumer (PlusNet) -

On Mon, 03 Aug 2009 11:34:23 +0100, Bassplus b wrote:
Mummy mummy can I suck bitty.....


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
OT Laptops on BBC Tv Consumer programme. David uk.telecom.broadband (UK broadband) 6 June 16th 08 10:24 PM
voip pstn adapter and consumer product surge protection guide LVMarc uk.telecom.voip (UK VOIP) 0 March 27th 07 06:08 PM
BT's Next Generation Consumer Strategy Sunil Sood uk.telecom.broadband (UK broadband) 4 December 28th 05 12:30 PM
BT's Next Generation Consumer Strategy Sunil Sood uk.telecom.voip (UK VOIP) 0 December 27th 05 04:42 AM
BT repackaged consumer service to businesses exposed 7 uk.telecom.broadband (UK broadband) 12 April 1st 05 09:44 AM

All times are GMT +1. The time now is 07:55 PM.

Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.Content Relevant URLs by vBSEO 2.4.0
Copyright 2004-2020 BroadbanterBanter.
The comments are property of their posters.