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|uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.|
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Call routing – Most important functionality of hosted telephony systems
Hosted telephony is a part of virtual telephone numbers or otherwise
called as non geographic telephone numbers. Being virtual numbers, they
are to be overlaid on any fixed landline or mobile number within or
outside UK by means of routing. Call routing is the term used for
overlaying a freephone number on another geographic telephone number or
mobile number. Hence call routing is the first and foremost important
feature of any hosted telephony systems. Without call routing, it will
be impossible to use a non geographic telephone number.
Call routing on 0800 numbers, 0845 numbers and so on have three
different categories of call routing features.
a)Routing to fixed landlines: This is mandatory for every non geographic
numbers. While this feature is free on some number ranges, some other
number ranges charge a nominal call rate for routing inbound calls to UK
b)Mobile routing: Mobile routing is routing inbound calls to your mobile
number. This is usually expensive as the service provider has to receive
and make an inbound call as well. This feature gives more flexibility to
smalltime business owners.
c)International Routing: This allows routing inbound calls to
international, when companies have its presence in more than one
country. It allows for low cost outsourcing of telephone service.
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