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Tiscali/ TalkTalk lost email password?



 
 
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  #1  
Old February 19th 11, 12:42 PM posted to uk.telecom.broadband
Harry Bloomfield
external usenet poster
 
Posts: 250
Default Tiscali/ TalkTalk lost email password?

The password for a little used @tiscali.co.uk email account which has
been set up aad in irregular use for years, suddenly a couple of days
ago - stopped working. It needed their tech support to reset the
password, before the account could be accessed - quite quickly
resolved. The correct original password was being used, but not able to
access the account.

Has anyone any thoughts on what might have happened?



--
Regards,
Harry (M1BYT) (L)
http://www.ukradioamateur.co.uk


  #2  
Old February 19th 11, 05:29 PM posted to uk.telecom.broadband
Adrian C
external usenet poster
 
Posts: 440
Default Tiscali/ TalkTalk lost email password?

On 19/02/2011 12:42, Harry Bloomfield wrote:
The password for a little used @tiscali.co.uk email account which has
been set up aad in irregular use for years, suddenly a couple of days
ago - stopped working. It needed their tech support to reset the
password, before the account could be accessed - quite quickly resolved.
The correct original password was being used, but not able to access the
account.

Has anyone any thoughts on what might have happened?


A disc crash, another tiscali operator previously reset password on this
account by mistake, a hacking attempt caused account lockout, PC
(mis-)detected as a trojan zombie?

or a subtle burst of radiation from a solar flare flipped a memory cell
somewhere?

--
Adrian C
  #3  
Old February 20th 11, 10:24 AM posted to uk.telecom.broadband
Allan Mac
external usenet poster
 
Posts: 19
Default Tiscali/ TalkTalk lost email password?

On Feb 19, 5:29*pm, Adrian C wrote:
On 19/02/2011 12:42, Harry Bloomfield wrote:

The password for a little used @tiscali.co.uk email account which has
been set up aad in irregular use for years, suddenly a couple of days
ago - stopped working. It needed their tech support to reset the
password, before the account could be accessed - quite quickly resolved..
The correct original password was being used, but not able to access the
account.


Has anyone any thoughts on what might have happened?


A disc crash, another tiscali operator previously reset password on this
account by mistake, a hacking attempt caused account lockout, PC
(mis-)detected as a trojan zombie?

or a subtle burst of radiation from a solar flare flipped a memory cell
somewhere?

--
Adrian C


Same thing happened to me, have'nt bothered to do anything about it
yet. I can't access account managment as it is still after 2 months
being transferred to Talk Talk.

Al
  #4  
Old February 20th 11, 12:46 PM posted to uk.telecom.broadband
George Weston
external usenet poster
 
Posts: 467
Default Tiscali/ TalkTalk lost email password?

On 20/02/2011 10:24, Allan Mac wrote:
On Feb 19, 5:29 pm, Adrian wrote:
On 19/02/2011 12:42, Harry Bloomfield wrote:

The password for a little used @tiscali.co.uk email account which has
been set up aad in irregular use for years, suddenly a couple of days
ago - stopped working. It needed their tech support to reset the
password, before the account could be accessed - quite quickly resolved.
The correct original password was being used, but not able to access the
account.


Has anyone any thoughts on what might have happened?


A disc crash, another tiscali operator previously reset password on this
account by mistake, a hacking attempt caused account lockout, PC
(mis-)detected as a trojan zombie?

or a subtle burst of radiation from a solar flare flipped a memory cell
somewhere?

--
Adrian C


Same thing happened to me, have'nt bothered to do anything about it
yet. I can't access account managment as it is still after 2 months
being transferred to Talk Talk.

Al

The Tiscali/Talk Talk problem has been well documented in recent months,
and even featured on BBC's Watchdog progamme.
It would appear that Talk Talk, when they inherited Tiscali's customer
base after buying them out, found a complete can of worms in their
customer records system, which they are still having problems with.
Apparently, these records were kept in Sicily - nuff said?
The headline problems featured Tiscali customers who had ceased/migrated
service to other ISPs but who were still being billed by Talk Talk - and
receiving nasty debt-recovery letters, demanding money - or else.
Talk Talk apparently wouldn't listen to the ex-customers and kept on
saying "computer says no" instead of dealing with it.
Which is one more reason why I wouldn't go anywhere near Talk Talk.

George
 




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