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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Telephone spam



 
 
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  #1  
Old August 11th 11, 10:59 AM posted to uk.telecom.broadband
Graham J
external usenet poster
 
Posts: 620
Default Telephone spam

My sister recently ordered a phone line and ADSL from Zen - it started
working last Friday, after Openreach had screwed up the installation
date a couple of times.

Within 2 days she received the typical spam phone call claiming to come
from Microsoft. Do you think Zen are selling their new phone numbers to
the spammers? Or perhaps Openreach is doing so?

--
Graham J
  #2  
Old August 11th 11, 11:11 AM posted to uk.telecom.broadband
Broadband King
external usenet poster
 
Posts: 11
Default Telephone spam

On Aug 11, 10:59*am, Graham J [email protected] wrote:
My sister recently ordered a phone line and ADSL from Zen - it started
working last Friday, after Openreach had screwed up the installation
date a couple of times.

Within 2 days she received the typical spam phone call claiming to come
from Microsoft. *Do you think Zen are selling their new phone numbers to
the spammers? *Or perhaps Openreach is doing so?

--
Graham J


Openreach sell on numbers, it happened to me, 2 days after brand new
line.
  #3  
Old August 11th 11, 11:14 AM posted to uk.telecom.broadband
Davey
external usenet poster
 
Posts: 585
Default Telephone spam

On Thu, 11 Aug 2011 10:59:46 +0100
Graham J [email protected] wrote:

My sister recently ordered a phone line and ADSL from Zen - it
started working last Friday, after Openreach had screwed up the
installation date a couple of times.

Within 2 days she received the typical spam phone call claiming to
come from Microsoft. Do you think Zen are selling their new phone
numbers to the spammers? Or perhaps Openreach is doing so?


Have you asked Zen? I believe they are obliged to tell you if they do.
What was this call claiming to do for you?
--
Davey.
  #4  
Old August 11th 11, 11:17 AM posted to uk.telecom.broadband
Chris
external usenet poster
 
Posts: 604
Default Telephone spam

On 08/11/2011 11:14 AM, Davey wrote:
On Thu, 11 Aug 2011 10:59:46 +0100
Graham [email protected] wrote:

My sister recently ordered a phone line and ADSL from Zen - it
started working last Friday, after Openreach had screwed up the
installation date a couple of times.

Within 2 days she received the typical spam phone call claiming to
come from Microsoft. Do you think Zen are selling their new phone
numbers to the spammers? Or perhaps Openreach is doing so?


Have you asked Zen? I believe they are obliged to tell you if they do.
What was this call claiming to do for you?


Those MS calls tend to claim that they have found a serious problem with
your computer and they want to help you 'fix' it. We don't have Windows
at home, but I believe what they actually do is get you to install a
trojan key-logger on your PC.
  #5  
Old August 11th 11, 11:44 AM posted to uk.telecom.broadband
Peter Crosland
external usenet poster
 
Posts: 1,463
Default Telephone spam


"Graham J" [email protected] wrote in message
...
My sister recently ordered a phone line and ADSL from Zen - it started
working last Friday, after Openreach had screwed up the installation date
a couple of times.

Within 2 days she received the typical spam phone call claiming to come
from Microsoft. Do you think Zen are selling their new phone numbers to
the spammers? Or perhaps Openreach is doing so?



Neither! These automatic dialers call numbers at random. They are often
calling from outside the UK.

Regards from Peter Crosland


  #6  
Old August 11th 11, 11:47 AM posted to uk.telecom.broadband
Davey
external usenet poster
 
Posts: 585
Default Telephone spam

On Thu, 11 Aug 2011 11:17:58 +0100
chris wrote:

On 08/11/2011 11:14 AM, Davey wrote:
On Thu, 11 Aug 2011 10:59:46 +0100
Graham [email protected] wrote:

My sister recently ordered a phone line and ADSL from Zen - it
started working last Friday, after Openreach had screwed up the
installation date a couple of times.

Within 2 days she received the typical spam phone call claiming to
come from Microsoft. Do you think Zen are selling their new phone
numbers to the spammers? Or perhaps Openreach is doing so?


Have you asked Zen? I believe they are obliged to tell you if they
do. What was this call claiming to do for you?


Those MS calls tend to claim that they have found a serious problem
with your computer and they want to help you 'fix' it. We don't have
Windows at home, but I believe what they actually do is get you to
install a trojan key-logger on your PC.


That's ok then, I use Ubuntu.
Thanks.

--
Davey.
  #7  
Old August 11th 11, 12:13 PM posted to uk.telecom.broadband
IanB
external usenet poster
 
Posts: 12
Default Telephone spam

On Thu, 11 Aug 2011 11:44:23 +0100, "Peter Crosland"
wrote:

Neither! These automatic dialers call numbers at random. They are often
calling from outside the UK.


That's what I thought, but I tried to string the last one along a bit
by pretending I was still using CP/M as an OS*. It was a real
struggle as he didn't speak English very well, and couldn't seem to
understand there were other OSs than Windows.

The thing was that he _did_ know my name and address (couldn't
pronounce it though, even after three or four attempts :-)) so it's
not all just random dialling.

*Which is, one rare occasions, true.

Ian
--
The From and ReplyTo addresses are valid
  #8  
Old August 11th 11, 12:25 PM posted to uk.telecom.broadband
Gaius
external usenet poster
 
Posts: 91
Default Telephone spam

In article , [email protected]
says...

My sister recently ordered a phone line and ADSL from Zen - it started
working last Friday, after Openreach had screwed up the installation
date a couple of times.

Within 2 days she received the typical spam phone call claiming to come
from Microsoft. Do you think Zen are selling their new phone numbers to
the spammers? Or perhaps Openreach is doing so?


Highly unlikely to be Zen IMHO.

Much more likely to be via BT - particularly as their "Help Desk"
service is contracted out to HCL Technologies in India. These people
have access to customer and Openreach line data.

My money's on data theft from the Indian end.

  #9  
Old August 11th 11, 01:57 PM posted to uk.telecom.broadband
UnsteadyKen
external usenet poster
 
Posts: 27
Default Telephone spam


Gaius wrote...

My money's on data theft from the Indian end.


Perhaps they were really clever and used the phone directory.
http://goo.gl/S8ahH

There are only so many numbers available for each exchange and they are
recycled as necessary.

I've had 3 of those Microsoft Virus calls, it is slightly amusing to
lead them on.


--
Ken O'Meara
http://www.btinternet.com/~unsteadyken/
  #10  
Old August 11th 11, 02:23 PM posted to uk.telecom.broadband
Sleesey
external usenet poster
 
Posts: 4
Default Telephone spam



"Davey" wrote in message ...

On Thu, 11 Aug 2011 11:17:58 +0100
chris wrote:

On 08/11/2011 11:14 AM, Davey wrote:
On Thu, 11 Aug 2011 10:59:46 +0100
Graham [email protected] wrote:

My sister recently ordered a phone line and ADSL from Zen - it
started working last Friday, after Openreach had screwed up the
installation date a couple of times.

Within 2 days she received the typical spam phone call claiming to
come from Microsoft. Do you think Zen are selling their new phone
numbers to the spammers? Or perhaps Openreach is doing so?


Have you asked Zen? I believe they are obliged to tell you if they
do. What was this call claiming to do for you?


Those MS calls tend to claim that they have found a serious problem
with your computer and they want to help you 'fix' it. We don't have
Windows at home, but I believe what they actually do is get you to
install a trojan key-logger on your PC.


That's ok then, I use Ubuntu.
Thanks.

--
Davey.

I said to them I only use Windows in my house and car, as far as my PC is
concerned, I use a counting rack!

 




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