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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Thomson TG585 v8 router



 
 
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  #1  
Old July 14th 14, 10:32 PM posted to uk.telecom.broadband
Graham J[_2_]
external usenet poster
 
Posts: 723
Default Thomson TG585 v8 router

Had the misfortune to spend a few minutes working with one of these today.

Tried to find the page showing SNR margin and loop attenuation - without
success. Is there such a page?

This one was prepared by Plusnet - it had their serial number etc
printed on the base. Is it likely that this is a "limited spec" version
that does not show the user the line performance? Speed is abysmal at
288k up and 576k down, but given its very rural location this might be
all I can expect. Or it's a limited spec service ...

--
Graham J
  #2  
Old July 15th 14, 08:47 AM posted to uk.telecom.broadband
Roderick Stewart
external usenet poster
 
Posts: 562
Default Thomson TG585 v8 router

On Mon, 14 Jul 2014 22:32:55 +0100, Graham J
wrote:

Had the misfortune to spend a few minutes working with one of these today.

Tried to find the page showing SNR margin and loop attenuation - without
success. Is there such a page?

This one was prepared by Plusnet - it had their serial number etc
printed on the base. Is it likely that this is a "limited spec" version
that does not show the user the line performance? Speed is abysmal at
288k up and 576k down, but given its very rural location this might be
all I can expect. Or it's a limited spec service ...


The modem/router is probably perfectly fine, even if there isn't much
for anyone with a technical interest to mess about with. I suspect
these ISP customised ones are deliberately kept simple to reduce the
number of tech support calls from people who haven't a clue.

I have a TG582n purchased from Zen for FTTC, and apparently customised
by them, because it has their branding in its config pages. It may be
similar to what you have. The web interface is slow to respond and
doesn't show much technical info, but it works well at what it is
supposed to do.

I've no idea what speed you should expect, but "rural location"
suggests that what you are getting may be the best available. The BT
speed checker http://speedtest.btwholesale.com/ will give you an
estimate of what's possible, and even if you can't check the sync
speed in your router, you can at least use something like
www.speedtest.net to check the transfer speed.

Rod.
  #3  
Old July 15th 14, 10:02 AM posted to uk.telecom.broadband
Graham J[_2_]
external usenet poster
 
Posts: 723
Default Thomson TG585 v8 router

Roderick Stewart wrote:
[snip]

I've no idea what speed you should expect, but "rural location"
suggests that what you are getting may be the best available. The BT
speed checker http://speedtest.btwholesale.com/ will give you an
estimate of what's possible, and even if you can't check the sync
speed in your router, you can at least use something like
www.speedtest.net to check the transfer speed.


The sync speed and the figure obtained from a website speed checker may
be wildly different; and if so would need investigation.

--
Graham J


  #4  
Old July 15th 14, 10:11 AM posted to uk.telecom.broadband
Adrian C
external usenet poster
 
Posts: 440
Default Thomson TG585 v8 router

On 14/07/14 22:32, Graham J wrote:
Had the misfortune to spend a few minutes working with one of these today.

Tried to find the page showing SNR margin and loop attenuation - without
success. Is there such a page?

This one was prepared by Plusnet - it had their serial number etc
printed on the base. Is it likely that this is a "limited spec" version
that does not show the user the line performance? Speed is abysmal at
288k up and 576k down, but given its very rural location this might be
all I can expect. Or it's a limited spec service ...


From googling "line stats TG585", though not v8

Home Broadband Connection DSL Connection Details

or via CLI (telnet)

:xdsl info expand=enabled


--
Adrian C
  #5  
Old July 15th 14, 10:20 AM posted to uk.telecom.broadband
Roderick Stewart
external usenet poster
 
Posts: 562
Default Thomson TG585 v8 router

On Tue, 15 Jul 2014 10:02:44 +0100, Graham J
wrote:

I've no idea what speed you should expect, but "rural location"
suggests that what you are getting may be the best available. The BT
speed checker http://speedtest.btwholesale.com/ will give you an
estimate of what's possible, and even if you can't check the sync
speed in your router, you can at least use something like
www.speedtest.net to check the transfer speed.


The sync speed and the figure obtained from a website speed checker may
be wildly different; and if so would need investigation.


True, but if you can't get the sync speed from the router, knowing the
transfer speed on its own is better than nothing.

Rod.
  #6  
Old July 15th 14, 10:33 AM posted to uk.telecom.broadband
The Natural Philosopher
external usenet poster
 
Posts: 2,728
Default Thomson TG585 v8 router

On 15/07/14 10:20, Roderick Stewart wrote:
On Tue, 15 Jul 2014 10:02:44 +0100, Graham J
wrote:

I've no idea what speed you should expect, but "rural location"
suggests that what you are getting may be the best available. The BT
speed checker http://speedtest.btwholesale.com/ will give you an
estimate of what's possible, and even if you can't check the sync
speed in your router, you can at least use something like
www.speedtest.net to check the transfer speed.


The sync speed and the figure obtained from a website speed checker may
be wildly different; and if so would need investigation.


True, but if you can't get the sync speed from the router, knowing the
transfer speed on its own is better than nothing.

Rod.

Looks like the TG585 can have SNMP enabled ... which is often a better
way to get at the data you want.


--
Everything you read in newspapers is absolutely true, except for the
rare story of which you happen to have first-hand knowledge. - Erwin Knoll
  #7  
Old July 15th 14, 10:53 AM posted to uk.telecom.broadband
Mark
external usenet poster
 
Posts: 525
Default Thomson TG585 v8 router

On Mon, 14 Jul 2014 22:32:55 +0100, Graham J
wrote:

Had the misfortune to spend a few minutes working with one of these today.

Tried to find the page showing SNR margin and loop attenuation - without
success. Is there such a page?

This one was prepared by Plusnet - it had their serial number etc
printed on the base. Is it likely that this is a "limited spec" version
that does not show the user the line performance?


Dunno. You can always check the firmware from the manufacturer and
re-flash it if necessary.
http://community.plus.net/library/hardware/how-to-upgradedowngrade-the-firmware-on-the-thomson-585v7/

Speed is abysmal at
288k up and 576k down, but given its very rural location this might be
all I can expect. Or it's a limited spec service ...


Do you know your attenuation or line length?
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?

  #8  
Old July 15th 14, 12:12 PM posted to uk.telecom.broadband
PlusNet Support Team
external usenet poster
 
Posts: 995
Default Thomson TG585 v8 router

On 15/07/2014 10:11, Adrian C wrote:
On 14/07/14 22:32, Graham J wrote:
Had the misfortune to spend a few minutes working with one of these
today.

Tried to find the page showing SNR margin and loop attenuation - without
success. Is there such a page?

This one was prepared by Plusnet - it had their serial number etc
printed on the base. Is it likely that this is a "limited spec" version
that does not show the user the line performance? Speed is abysmal at
288k up and 576k down, but given its very rural location this might be
all I can expect. Or it's a limited spec service ...


From googling "line stats TG585", though not v8

Home Broadband Connection DSL Connection Details


That should do the trick. The 'Details' hyperlink is at the top-right,
it's not immediately obvious.

--
|Bob Pullen Broadband Solutions for
|Support Home & Business @
|Plusnet Plc. www.plus.net
+--------------- twitter.com/plusnet ----------------
  #9  
Old July 16th 14, 01:47 PM posted to uk.telecom.broadband
Mark Carver
external usenet poster
 
Posts: 458
Default Thomson TG585 v8 router

On 15/07/2014 08:47, Roderick Stewart wrote:

I have a TG582n purchased from Zen for FTTC, and apparently customised
by them, because it has their branding in its config pages. It may be
similar to what you have.



The web interface is slow to respond.....



Why is it slow, mine's the same, I don't understand why ?


--
Mark
Please replace invalid and invalid with gmx and net to reply.
  #10  
Old July 16th 14, 05:38 PM posted to uk.telecom.broadband
Roderick Stewart
external usenet poster
 
Posts: 562
Default Thomson TG585 v8 router

On Wed, 16 Jul 2014 13:47:04 +0100, Mark Carver
wrote:

I have a TG582n purchased from Zen for FTTC, and apparently customised
by them, because it has their branding in its config pages. It may be
similar to what you have.



The web interface is slow to respond.....



Why is it slow, mine's the same, I don't understand why ?


Maybe they just didn't think it was important? The information it
gives is fairly simple, so I guess it's not aimed at the sort of
people who would be interested in lots of technical info. As long as
it fulfills its primary function as a router (which it does), then
there would be little point adding whatever is needed to make the web
interface work faster, since few will bother to look at it. Most
people just want something cheap that works.

Rod.
 




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