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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Consumer contract changes 'could save customers money'



 
 
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Old February 14th 20, 12:05 PM posted to uk.telecom.broadband
Java Jive
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Posts: 579
Default Consumer contract changes 'could save customers money'

"Consumer contract changes 'could save customers money'

Broadband, TV and phone customers will be given the chance to avoid
hefty price hikes when their contracts end under rules taking effect on
Saturday.

UK watchdog Ofcom says users could save £150 a year on broadband alone
once they are informed of alternative deals.

Around 20 million customers are out of contract with their suppliers,
leaving many paying more than they need to.

The regulator says people can earn big monthly savings if they are told
in advance of discounts on new deals.

Matt Powell, editor at comparison site Broadband Genie, said the
requirement for companies to warn when contracts are about to expire
would help loyal customers remain on the best plans."

Good, but doesn't go far enough - it still ALLOWS broadband and other
firms to hike prices to 20M customers when their own costs have not changed!

https://www.bbc.co.uk/news/technology-51493935
 




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